Dear User, you are hereby given notice that the Privacy Policy has been amended on May 02, 2023, which belongs to the site oSTILETAS.

Identity and address of the responsible

oSTILETAS is a trademark. oSTILETAS is concerned about the confidenciality and safety of the parsonal data of its costumers and is commited to protect their privacy and meet the applicable legislationto the person al data protection in possession of private individuals. oSTILETAS is responsable for collecting parsonal data and our address is at calle D No. 2, Parque Industrial 2000, 72225 Puebla Puebla, México . For further information contact us at hola@stiletas.com.

Personal Data collected by oSTILETAS

The data requested in the site are: (I) name, forname(s), addresses, pone nnumbers, e-mails, invoicing data and payment forms; (II) all that data the user has provided and/ori s provided through the comercial relation set, will be used to create a profile for the user,send acquired products, follow up to shipments, mantain; (III) the data mentioned above either own and related to the services given by oSTILETAS in the performance of its obligations either related to tha sale of proucts, services and various in general (Hereinafter and jointly referred to as the “Services”); (IV) as well as any other data collected from time to time derived from the Services provided, by minstry of law, mandatum or through other sources allowed by law. Any personal data that identifies the user, disclosed directly or by any means of contact and/or public place of online connection, must be collected and handled by oSTILETAS.

The data collection done by oSTILETAS is in good faith and for such reason presumes they are tru, accurate, complete and they identify the holder who supplies and/or provides them, therefore it is the holder’s responsibility that the data provided to oSTILETAS meet such features, and they are updated in the manner required. In the same form, oSTILETAS keeps the right to enforce the actions that it may deem appropiate in case of false data. 

With what objective does oSTILETAS collect Personal Data?

The Personal Data may be treated and used by oSTILETAS and/or third national parties, and/or to carry on some or all the activities related to the accomplishment of the obigations derived from the commercial relation that arise from the practice of services; with the aim to inform the users of the launching or changes of new products, services, promotions and/or offers of us, perform studies on consume habits and market, as well as any other activity tending to promote, mantain, improve and evaluate the Services, as long as the client decides to be informed.

Limitation of the use and disclosure of information

In our program of notification of promotions, offers and services through e-mail, only oSTILETAS has Access to the collected information. This type of publicity is done through posts and promotion messages of e-mail, which will only be sent to you and those registered contacts for such aim, you may amend this indication anytime. Also, the informatiin requested may be used by oSTILETAS, this is with the objective to keep in touch for any question or comment that may arise. 

If you wish to stop receiving our newsletter, click on “Unsubscribe” (Cancelar suscripción,in Spanish) that is available at the bottom of each e-mail received from oSTILETAS and then you will be dismissed from any subscription from oSTILETAS.

The personal Data that may be transferred to third parties

oSTILETAS may submit the personal data that had received and/or collected and/or might receive and/or collect from its  users to subscribed and/or third paries, such as courier services to accomplish the delivery of godos of our clients, and/or any competent authority that might request it to carry on the objectives described in the paragraph above. The transfer of personal data of the user is limited to those acts,facts and/or procedures that oSTILETAS may require to implement in order to be in the possibility to accomplish its contracting duties, regulatory and/or commercials in the ordinary course of its operations. If the user does not express opposition that his/her personal data are transferred, it will be understood  he/she has granted consent for such.

Sensitive Personal Data

oSTILETAS DOES NOT request sensitive personal data in any section. (Ratial or etnic origin, current or future health status, genetic information, religious, phylosophycal and moral beliefs, union affiliation, political opinions, sex preference). 

Means to exercise Rights to Access, Amendment, Cancellation and opposition

oSTILETAS has the technical,material and human resources to assuere that the personal data of the user will be treated on strict adherence to the law. At any time the user will have the right to request oSTILETAS the exercise of the rights granted by law, by sending the corresponding request to the following e-mail: hola@stiletas.com. It is hereby understood that oSTILETAS might respond corectly and in due time any request referred in this section, the request must contain minimum: (i) Full name of holder, (ii) Contact number, (iii) Short description of the matter regarding the request, and (iv) Reasons that originate the request. Our response to your request will be sent within a period no longer that 20 days after the e-mail of the sender. The user acknowledges and admits that every objective of the treatment of hisEl usuario reconoce y acepta her personal data is accomplish the commercial obligations that he/she has  and/or will keep with oSTILETAS, therefore he/she can not cancell and/or oppose to the treatment of personal data that might affect or restrict the accomplishment of the same. Also, he/she can revoke the consent anytime, though the same means appointed.

Amendments to the Privacy Policy

oSTILETAS expressly reserves the right, under its exclussive descretion, to amend, modify, add or eliminate parts of this Privacy Policy in anytime. In such case, oSTILETAS will publish at the web site www.stiletas.com the amendments done to the Policy, and will point on the upper side of the page the date of the last versión of the Policy. As long as the user does not request it, in the terms mentioned, the cancellation and/or opposition of his/her personal data and keeps accessing and/or using, partially or totally, the Services, this will mean acceptance and consent to such changes and/or amendments.

By providing Personal Data to oSTILETAS, the user expressly ackowledges and accepts this Policy, as tgis can be amended or adjusted from time to time, and grants his/her consent so oSTILETAS can proceed the data procesing in the manner explained in this. If the user does not accept this Policy, you may exercise the rights granted by law, as described above.

oSTILETAS is commited to assure the privacy of the personal data received through its online services.

Protection

All the data typed, including credit card number,name, address, phone number  among others, are encrypted under safety measures published in the Federation Official Gazzete on Wednesday January 27th, 2010, and requested by the Revenue Service Office (SHCP)- National Banking Commission and Assets demanded from the credit institutions, regarding the use of the service of Electronic Banking. The safety, confidentiality and integrity measures of operations with bank cards are hereby defined, appointed in Article 310 chapter 10 accomplished trough the certification of the Banks to commerce, our Company has  all the safety rules required by Banks to prevent clonation of cards, and the security of the data requiered by oSTILETAS are kept when attaching the card to the pinpadat the momenbt of paying for the good in cashiers, using state-of-the-art technology and sent to our safe server. These data can not be read in anyway during its transmission. When we receive these data, we store them encrypted in a data base in a computer protected with the highest quality standards, preserving the security of them after transmission.

However and after having the safest toos, the data protection sent by internet can not be guaranteed 100%; so once received we will do everything posible to protect the data.

Cookies

Cookies are small pieces of information that are sent by the web site to the browser. The are stored in the hard disk of the equipments and are used to determine the preferences of the users who Access the web site (www.stiletas.com), as well to track determined behavior or activities. The cookies allow recognize users, detect bad width they have chosen, identifiy outstanding information, calculate size of audience and measure some traffic parameters

If you wish to disactivate the cookies, Access settings in your browser, go to “Privacy” or “General” depending on your browser and sellect “Delete or eliminate cookies”.

Confidentiality

When the user is in the web site (www.stiletas.com), he/she will share data with oSTILETAS. The data can onky be disclosed in special cases, such as identify, locate or execute legal actions against those people who trasgress the service conditions of  the web site (www.stiletas.com), damage, or interfere, the rights of oSTILETAS, their properties, or of other users of the web site or any other person that maigh get affected for such actions.

oSTILETAS WIL NOT sell, give away, facilitate nor rent confidential data to third parties. Also, oSTILETAS WILL NOT share, except expressed authorization from subscribers or with a legal order it is required in order to meet accomplish with some  proceedings.

In case the user had been affected on his/her nright to personal data protection, he/she may call 01 800 146 6682, or go to the Federal Institute for the Access to Data -(IFAI). In case of some coincidence, oSTILETAS commits to get a solution in a period no longer than 20 calendar days.

Confidentiality (Minor children)

PArents and guardians are hereby recommended to assist children at the moment of surfing internet.

Acepting Terms

This Policy of Confidentiality/Privacy sunjects to the temrs and conditions of the web site web www.stiletas.com as described, wich constitute a legal agreement between the user and oSTILETAS.

I the user uses the services from any of the web site www.stiletas.com, this means he/she has read, understood and agreed the terms above.

Description of the Policy

The terms used in this privacy policy (Hereinafter referred to as “Policy”) will have the definition assigned by the Federal Law of Protection of Personal Data in possession of Private Individuals, published in the Federal Official Gazzete  on July 5th 2010 (Hereinafter refered to as the “Law”), with expressed exception of those here defined. This Poicy specifies the type of data oSTILETAS collects, the aims for which the treatment is provided to them, as well as the rights the holder has about them.

Purchases online

Dear client, we thank you for your visit and we tell you that when accessing our web site and make a transaction it nis understood that you are aware of this agreement and you admit it.

When visiting www.stiletas.com, you are subject to the legal framework, rights and restrictions mentioned here. oSTILETAS keeps the right to amend thos document at the moment and under the circumstances considered more convenient, being these amendments valid at the same moment of publishing.

If you are going to make a purchase through www.stiletas.com it is very importante to know the following information:

• Acepting Legal Terms: with the objective to offer a safe and comfortable environment  to our clients and visitors, we have set rules and terms under which responsibility and rights areas are limited, as for oSTILETAS as for our visitors.
• Policies of return: each department, Brand and product has different policies of warranty and return. However, for purchases made at www.innovasport.com where the client appears with damaged and/or worn down godos because of use there are no returns, each return will happen as long as it is within the period of 30 days of the purchase.
• Processes: If you wish to exercise guarantee from a good purchased, because it has a failure of origin, we invite you to contact us by the e-mail hola@stiletas.com for ani claim or request of information regarding your shipments it is recomendable to have all the information at hand.
• Security Policies: At the moment you subscribe to our safe server or make an order, your personal data, address, and your payment method, are i ncorporated to our data base and used only to process your order, as well to send information about offers and services that might be of your interest, if you request so.